Please read these terms carefully before using the Alona 3 platform. By registering an account or accessing any part of our service, you agree to be bound by the rules and conditions set out below.
By accessing and using the Alona 3 website, mobile app or any associated service, you agree to these Terms and Conditions in their entirety. If you do not agree with any part of these terms, you must stop using the platform immediately.
These terms form a binding agreement between you as a registered user and Alona 3 as the platform operator. Using the platform after any update to these terms means you accept the revised version. It is your responsibility to check this page regularly for any changes.
Alona 3 reserves the right to update, modify or replace any part of these terms at any time without prior notice. The date of the most recent revision will always be shown at the top of this page. Continued use of the platform following any change constitutes acceptance of the new terms.
You must be at least 18 years of age to register an account or use any service on Alona 3. This is a strict requirement and there are no exceptions. The platform is strictly for adults only.
By creating an account, you confirm that:
Alona 3 reserves the right to request age verification documentation at any time. Accounts that cannot confirm eligibility may be suspended or permanently closed, and any pending withdrawals may be withheld pending review.
Each player is permitted to hold only one account on Alona 3. Creating duplicate accounts — whether under the same name, email address, device, payment method or IP address — is strictly prohibited and will result in all associated accounts being closed.
When registering, you must provide accurate and complete information. This includes your real name, date of birth, valid email address and a phone number you have access to. Providing false or misleading information is a breach of these terms and may result in account suspension and forfeiture of any balances.
You are responsible for maintaining the security and confidentiality of your login credentials. Do not share your username or password with anyone. Alona 3 will not be held responsible for any losses resulting from unauthorised access to your account where you have failed to keep your credentials secure.
Before processing your first withdrawal, you will be required to complete identity verification (KYC). This typically involves providing a copy of a valid government-issued identity document. This process exists to protect your account and prevent fraud.
All deposits on Alona 3 are processed in PKR (Pakistani Rupees). We support a range of local payment methods including JazzCash, Easypaisa, Raast, standard bank transfers (IBFT), debit and credit cards, and other mobile wallets.
You must only deposit using a payment method that belongs to you. Using a payment method registered in another person's name — including shared family accounts — is not permitted and may result in your account being suspended.
Deposits are generally credited to your account balance promptly once confirmed by the payment provider. Alona 3 does not charge a deposit fee from its side, although your mobile wallet or bank may apply their own transaction charges which are outside our control.
Once a deposit has been credited and used in gaming or betting activity, it cannot be reversed. Players are responsible for checking their deposit details before confirming any transaction.
Withdrawals are processed to the same payment method used for your most recent deposit, where possible. In cases where the original payment method cannot receive transfers, an alternative verified method associated with your account may be used.
Alona 3 does not charge a withdrawal fee on our end. However, your bank or mobile wallet provider may apply their own standard charges for receiving transfers.
If a bonus has been claimed, the associated wagering requirements must be fully met before any withdrawal of bonus-related winnings can be processed. The specific wagering requirements for each bonus are listed on the Promotions page.
Alona 3 reserves the right to conduct additional security checks on withdrawal requests at any time. Requests may be placed on hold temporarily during such reviews. Players will be notified if additional documentation is required.
Alona 3 offers various bonuses and promotional offers including welcome bonuses, reload bonuses, free spins and cricket or PSL season specials. Each promotion has its own specific terms, which are published on the Promotions page and must be read before claiming any offer.
General bonus rules that apply unless stated otherwise for a specific promotion:
Alona 3 reserves the right to withdraw, modify or cancel any promotion at any time without prior notice. Changes to running promotions will be updated on the Promotions page.
All bets and wagers placed on Alona 3 are subject to the specific rules applicable to each sport, casino game or live casino product. These rules are available within the relevant section of the platform.
For sports betting, including Cricket, PSL, T20 matches, Football and Esports:
For casino games and live casino, the rules for each game are displayed within the game interface itself. Random Number Generator (RNG) games are tested for fairness. Results in live casino games are determined by real dealers in real time and are final once the round has concluded.
Alona 3 reserves the right to void any bet that was placed using account funds obtained through fraudulent means or that exploits a technical error in the platform.
The following actions are strictly prohibited on the Alona 3 platform. Engaging in any of the below may result in immediate account suspension, permanent closure and forfeiture of any balances:
Alona 3 monitors accounts for suspicious activity. If we identify behaviour that violates these conduct rules, we reserve the right to act immediately without prior warning. Any funds identified as being directly connected to prohibited conduct may be withheld pending investigation.
Alona 3 is committed to providing a safe and enjoyable gaming environment. We believe that gaming should be a form of entertainment and never a way to resolve financial difficulties or generate primary income.
We provide the following responsible gaming tools that are available to every registered player through their account settings:
If you feel that your gaming activity is becoming difficult to control, we strongly encourage you to use these tools or reach out to our support team. You can also visit our dedicated Responsible Gaming page for more guidance.
The Alona 3 platform is strictly for players aged 18 and above. We take our responsibility towards player welfare seriously and do not permit underage gambling under any circumstances.
Alona 3 provides the platform on an "as is" and "as available" basis. While we work to maintain consistent uptime and performance, we do not guarantee that the platform will be uninterrupted, error-free or free of technical issues at all times.
To the fullest extent permitted, Alona 3 shall not be held liable for:
Nothing in these terms excludes liability that cannot be lawfully excluded. Players retain any statutory rights that apply to them under applicable consumer protection rules.
Your personal data is handled in accordance with the Alona 3 Privacy Policy, which forms part of these Terms and Conditions. By using the platform, you consent to the collection and use of your personal data as described in the Privacy Policy.
We collect only the data necessary to operate your account, process payments and comply with our anti-fraud and security obligations. We do not sell your personal data to third parties for marketing purposes. Payment details are handled through secure channels and are never stored in plain text on our systems.
You have the right to request access to the personal data we hold about you, and to request correction or deletion of that data where applicable. To make such a request, contact our support team.
Alona 3 reserves the right to update or modify these Terms and Conditions at any time. When significant changes are made, we will update the "Last Updated" date at the top of this page. In some cases, we may also notify registered players via email or an in-platform notification, though this is not guaranteed for every update.
It is your responsibility to review these terms periodically. Continued use of the platform after any change has been published constitutes your acceptance of the updated terms. If you disagree with any revision, you should stop using the platform and contact support to discuss your account options.
The most important things to know before you start playing on Alona 3
Each player is allowed one account only. Duplicate accounts are identified and closed. All PKR balances, bonuses and winnings on duplicate accounts are forfeited without exception.
Alona 3 is strictly an adult platform. Age verification is required before withdrawals are processed. Accounts found to belong to underage players are closed immediately and balances forfeited.
All transactions are in PKR. Supported methods include JazzCash, Easypaisa, Raast, bank transfer and cards. Alona 3 charges no withdrawal fees. Third-party provider fees may apply.
Every bonus comes with specific wagering requirements. Winnings from bonuses cannot be withdrawn until those requirements are fully completed. Check the Promotions page for the terms of each active offer.
Keep your login credentials private. Alona 3 will not reimburse losses from unauthorised account access if the account holder shared their credentials or failed to secure their account properly.
Deposit limits, session reminders and self-exclusion are built into every account. If you need to take a break, these tools are available at any time through your account settings — no waiting period.